Secure Message Center

Cumberland County FCU Secure Message Center

The privacy of communication is important to CCFCU and we want to ensure your information stays private. Emailing confidential documents gives “fraudsters” too many opportunities to intercept and steal your private information. We’re here to make your life easier, not harder, that’s why we offer a safe, secure method of getting your sensitive documents to us.

The Secure Message Center is a secure way to compose, receive, view, reply to, and forward encrypted messages over the internet. To protect consumer data and comply with best practice standards, all email communication you receive from Cumberland County FCU containing personally identifiable financial information takes advantage of Zix encryption services through our Secure Email Message Center. Zix’s easy-to-use e-messaging protection makes it easy for you to receive, read and reply to all our encrypted communications.
Secure messaging ensures against credit card fraud and consumer identity theft. ZixCorp encryption services is CCFCU’s secure online method for getting documents to us quickly and safely. Below are instructions for uploading your private document(s) to us.

Sending a Secure Email

  • Go to the ZixMessage Center
  • Enter your email address registered with Zix and your password. If you have not
    registered an email address, click the “Register for a new account” link.
  • Click the Compose Tab
  • Enter the requested information.

Retrieving a Secure Email Message

To retrieve your secure email message from the Secure Message Center

  1. Click the hyperlink in the email message.

Note: If your email program does not support active links, cut and paste the link into your browser.

The Registration page displays with your Email Address filled in.

2.  On the Registration page, enter a Password that complies with the Password Rules shown,
re-enter it, then enter a Password Reminder Phrase.

3.  Click “Submit Password“.

The CCFCU Secure Message Center opens and displays your email message.

 

 

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