Change in Hours 4/5/2021

BRANCH LOBBIES OPEN APRIL 5TH!

Over the last year, CCFCU has continued to see a decline in branch visits and a significant increase in banking done over the phone with our Contact Center, as well as online banking through our web and mobile app. Based on these trends and the transactional data, we have made the decision to close our branches on Saturdays, but our Contact Center will remain open on Saturdays and the hours will increase. We are also increasing our in-person branch hours during the week on Thursday and Friday evenings until 5:30pm.

These changes will allow us to reallocate our resources to service channels you, our members, use the most. We will still be here ready to serve you!

CCFCU did not make these decisions lightly, but we strongly felt we needed to better allocate our resources based on how our members are now doing business with us. Like any business, CCFCU needs to continue to be efficient and provide good value to you, our members. Our new hours effective April 5, 2021, will be:

Expanded Contact Center Hours
Mon – Weds 8:30-4:30, Thurs & Friday 8:30 – 5:30
Sat 8:30 – 1:00

New Branch and Lending Center Hours
Mon – Weds 8:30-4:30, Thurs & Friday 8:30 – 5:30
Closed Saturdays

We appreciate your business and value your membership. We are proud and committed to being your local credit union. Our goal is to continue to earn your business and trust for many years to come.
Sincerely,

Scott Harriman
President & CEO